Shift4Shop Ideas

Shift4Shop news feed and changelog.

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CRM replies save draft
Improvement
Under Review
Would be nice to either move the save button in a CRM reply as now you have one at the top right that doesn't save the response and one below the fold that does. I can't tell you how many times i have typed up a long thought-out response just to have it erased due to hitting the button in the top right when the correct one is below the fold out of sight. Even adding a prompt if you hit the top right button would save I'm sure a lot of anger asking if you really want to navigate away from the page, as any unsaved work will be lost.
Check gift certificate from My Account
Improvement
Under Review
Users can check right now but are required to add an item to their cart and then apply the gift certificate and then it will tell you the balance you have. Checking gift certificate balance would help customers understand how much they have to work with before they shop.
Emoji for Subject line in Newsletters
Improvement
Under Review
Ability when creating a newsletter to include an emoji as part of the subject for the email.
Recurring Orders - Customers Ability to Update Addresses
Improvement
Under Review
With regards to the Recurring app, the customer should be able to update both the billing and shipping address of their recurring order themselves within their account. Many time I have customers move and they have to reach out to me to change their address, or they change their address within their account and think that that is what they have to do to update their recurring order.
Order status refresh on dashboard increase
Improvement
Under Review
Order status refresh on dashboard increase so left side bar and order status tabs for new order updates as soon as an order is processed. Right now it can take 1 hour or more to do so!
Carousel Arrangement-Drag And Drop
Improvement
Under Review
In the Module Carousel, it would be a great improvement if I could drag and drop on pictures and links as a unit to another spot(change position displayed). I move them around atleast twice a week. While changing them, I have to copy and paste each individual picture link and page link to the position and then test it. Also, I always have to delete one to make a clear spot to start moving. A lot of room for human error and it takes time.
Shipping on e-products when weight is assigned
Improvement
Under Review
Currently, if we add an e-product to a physical product the system overrides the shipping weight for the physical product and the customer ends up not getting correctly calculated shipping. If a product has weight and is NOT marked free shipping; we should be able to add e-products (drivers, PDFs, etc) and still get shipping charges calculated at checkout.
Order Emails Displaying Adjusted Total
Improvement
Under Review
When a store credit or gift certificate is used as a form of payment for an order, it would be helpful for the order email notifications to display the amounts applied and the adjusted balance.
Shift4 Deposit Reports Filter
Improvement
Under Review
flag October 18, 2023
On the Shift4 Payment reports, add a filter to select which account to view. Currently, it shows deposits to the merchant account, but also lists the Shift4 processing account (processing fees). The ability to filter would allow you to view only the account deposits.
Advanced Product Options Management
Improvement
Planned
When using advanced options to manage product variations, need better tools to manage a large number of combinations, including pagination and search within this section.
We are ⚡by Beamer
Changelog Ideas Roadmap